Supporting Rights and Inclusion for People with Disabilities
At Chrysalis Therapeutic Support Services, we are dedicated to supporting adults, children, and young people with disabilities by ensuring their rights to inclusion, freedom from exploitation, and safety. Our trauma-informed, person-centred therapeutic services empower individuals to:
- Learn new skills.
- Improve their quality of life.
- Foster a sense of belonging.
We are committed to adhering to the National Standards for Disability Service Providers and the NSW Disability Service Standards, ensuring ethical practices, client well-being, and safety are always prioritized.
The Six National Standards for Disability Service Providers
The National Standards for Disability Service Providers guide our approach to delivering high-quality, person-centred services. These six standards include:
- Rights Promotes individual rights to freedom of expression, self-determination, and decision-making.
- Prevents abuse, harm, neglect, and violence.
- Participation and InclusionEncourages meaningful participation and active inclusion in society.
- Works collaboratively with individuals, families, friends, and carers to foster community connections.
- Individual OutcomesServices are assessed, planned, delivered, and reviewed to build on individual strengths.
- Helps clients achieve their personal goals and aspirations.
- Feedback and ComplaintsActively seeks feedback to inform service reviews and improvements.
- Ensures transparency and accountability at both individual and organizational levels.
- Service AccessProvides transparent, fair, and responsive management of access, service commencement, and transitions.
- Service ManagementMaintains effective and accountable service management and leadership.
- Focuses on maximizing individual outcomes through ethical and efficient practices.
These standards ensure that every individual receives the highest level of care and support, tailored to their unique needs.
Guiding Legislation and Policies
Chrysalis operates in compliance with key legislation and policies to ensure the safety and quality of our services:
- NDIS Quality and Safeguards Commission: An independent agency established to improve the quality and safety of NDIS supports and services.
- Disability Services Act 1993 and NSW Disability Service Standards: Emphasizes the importance of ethical practices and the NSW Behaviour Support Policy.
For more information, please refer to the NSW Behaviour Support Policy (link available on request).